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Intellya Introduces

Weaver - AI Conversational Platform

Improve digital customer experience and step into a new era of conversational AI

Intellya Introduces

Weaver - AI Conversational Platform

Improve digital customer experience and step into a new era of conversational AI

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Ease of story creation

Ease of story creation

Transforming complex use cases into conversations has never been easier! With Weaver’s 4th Generation Story editor, dialogs can be created within just a few minutes. Administrators can build conversational experiences and manage conversations using a simple drag and drop method, with variety of answer types – from text to multimedia and voice, but still design different flows depending on the desired communication channel.

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Weaver Conversational AI Modules

Conversational AI Builder

The digital assistant builder was created with business people in mind so there is no need for software coding knowledge. The most superior software provides platform administrators with an Intuitive and intelligent tool for building conversational experience in a very simple and visual way which encourages the independent use and daily improvement of your virtual assistant.

Enterprised Features

Multiintent

Weaver is multi-intentional, meaning that it is capable of processing end-user’s statements that have more than one intention which means he can understand and process long, unstructured phrases with multiple queries and offer an appropriate answer to each.

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Conversational AI experience examples

Customers can request assistance through various channels, having different experiences depending on the channel type, as well as the chatbot identity. Weaver is skilled in many industries, fluent in many languages and has excellent written and oral skills, whereas the complexity and process automation are achieved through integration with the core system.

Through the prism of our clients

Read what people who have implemented Selecta and joined us on the journey of creating higher value have to say about it and how it has impacted their business.

Intellya comes through quickly proposal with ChatBot solution – now we have better CX and our clients are happy because of our responds rate – in a second. Yes, you read that right! They’re certainly go-to IT company of choice regarding AI!
Danilo Virić, Expert for IT projects and analysis of digital channels, OTP Banka Srbija
With Ana Chatbot, we managed to reduce the pressure on the employees in the contact center and to have the success rate on all channels over 90%. Intellya is an innovative strategic partner on the path to our digital transformation.
Ana Ninković, Customer Service Team Manager, Customer Service Sector, A1
As a fulfillment of our vision to be innovators on the market, together with Intellya, we introduced the digital assistant REA – a chatbot based on artificial intelligence to support our clients’ needs and help them get relevant information quickly and easily. Using a chatbot we opened the door to endless possibilities – providing personalized data, various services and sales information, even educating non-digital clients, and adapting them to this and other digital channels. Thanks to Intellya`s versatile technical expertise and great collaboration, we have continuously improved the product to be closer to clients and to create a unique user experience.
Nebojša Jovanović
Head of Digital Banking & Products Division, Raiffeisen bank Serbia
Intellya comes through quickly proposal with ChatBot solution – now we have better CX and our clients are happy because of our responds rate - in a second. Yes, you read that right! They're certainly go-to IT company of choice regarding AI!
Danilo Virić, Expert for IT projects and analysis of digital channels, OTP Banka Srbija
With Ana Chatbot, we managed to reduce the pressure on the employees in the contact center and to have the success rate on all channels over 90%. Intellya is an innovative strategic partner on the path to our digital transformation.
Ana Ninković, Customer Service Team Manager, Customer Service Sector, A1
As a fulfillment of our vision to be innovators on the market, together with Intellya, we introduced the digital assistant REA - a chatbot based on artificial intelligence to support our clients’ needs and help them get relevant information quickly and easily. Using a chatbot we opened the door to endless possibilities - providing personalized data, various services and sales information, even educating non-digital clients, and adapting them to this and other digital channels. Thanks to Intellya`s versatile technical expertise and great collaboration, we have continuously improved the product to be closer to clients and to create a unique user experience.
Nebojša Jovanović Head of Digital Banking & Products Division, Raiffeisen bank Serbia

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Hi there!

Get in Touch With Us

Let’s create value together! Get in touch with us and we will get back to you as soon as possible

Hi there!

Send Us Your Request

Let’s create value together! Get in touch with us and we will get back to you as soon as possible

Hi there!

Send Us Your Request

Let’s create value together! Get in touch with us and we will get back to you as soon as possible